Orders placed will be processed within 3 to 5 business days.
Standard shipping – orders will be shipped by using either USPS, DHL Ecommerce or Asendia USA.
Expedited shipping – orders will be shipped by using DHL Express.
The shipping fee may vary by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.
When you spend over USD 100, you are eligible for FREE SHIPPING
Items will be shipped from the US or from China (depending on products). Generally, shipping time takes around 2 to 3 weeks. Following are estimated delivery times for the respective countries and regions.
|Destination Country||Delivery Time|
|United States||9 – 15 days|
|Canada||11 – 22 days|
|Europe||11 – 20 days|
|United Kingdom||11 – 18 days|
|New Zealand / Australia||10 – 16 days|
|Central / South America||10 – 22 days|
|Rest of the World||14 – 30 days|
Shipping times cannot be guaranteed, as we have no control over how long it takes for the package to be handed over to your country’s postal service and to get clearance from customs inspection.
Holiday Shipping Delay
The above-mentioned table shows distribution of time taken for our merchandises to reach the destinations during the regular season.
When holidays such as Christmas or the Chinese New Year are drawing near, you should expect a significant delay of delivery that could take up to 2 additional weeks.
In extremely isolated cases, any unusual customs fees incurred during the shipping process will be covered by the buyer. That being said, we will mark and declare your item as gift so it won’t have trouble getting through customs.
In most cases, you will get your item without the need to pay a dime to the customs.
It is important for you to supply a telephone number where you can be reached at so that the courier can contact you in case you are not home to pick up the parcel.