At creativGoods.com our aim is to make sure our customers are completely happy with their purchase and the service we provide. If you are not satisfied with the final product for any reason, we accept returned items that are new and unused within 30 days of delivery for a FULL refund.
In case you receive defective merchandise either because of workmanship or faulty material, we will take the liberty to replace your item with a new one at NO additional cost. Be sure to contact us through the following link
prior to returning the defective item so that we can get details of the problem and give you advice on how to sort out the problem. If we are at fault, the shipping cost will be reimbursed to you.
Shipping Time (Replacement)
You can expect to receive your replacement within 2 to 3 weeks after the issue is verified. However, in most cases, you will receive it much faster than the outlined timeline.