Shipping

Handling Time

Orders placed will be processed within 3 to 5 business days.

Shipping Options

Standard shipping – orders will be shipped by using either USPS, DHL Ecommerce or Asendia USA.

Expedited shipping – orders will be shipped by using DHL Express.

Shipping Cost

The shipping fee may vary by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.

FREE Shipping

When you spend over USD 100, you are eligible for FREE SHIPPING

Shipping Duration

Items will be shipped from the US or from China (depending on products). Generally, shipping time takes around 2 to 3 weeks. Following are estimated delivery times for the respective countries and regions.

Destination Country Delivery Time
United States 9 – 15 days
Canada 11 – 22 days
Europe 11 – 20 days
United Kingdom 11 – 18 days
New Zealand / Australia 10 – 16 days
Central / South America 10 – 22 days
Rest of the World 14 – 30 days

Shipping times cannot be guaranteed, as we have no control over how long it takes for the package to be handed over to your country’s postal service and to get clearance from customs inspection.

Holiday Shipping Delay

The above-mentioned table shows distribution of time taken for our merchandises to reach the destinations during the regular season.

When holidays such as Christmas or the Chinese New Year are drawing near, you should expect a significant delay of delivery that could take up to 2 additional weeks.

Tracking

After a shipment is successfully initiated, you can track it through the following URL

We will automatically send tracking link(s) to your email as soon as your order is completed.

Customs Clearance

In extremely isolated cases, any unusual customs fees incurred during the shipping process will be covered by the buyer. That being said, we will mark and declare your item as gift so it won’t have trouble getting through customs.

In most cases, you will get your item without the need to pay a dime to the customs.

Telephone Number

It is important for you to supply a telephone number where you can be reached at so that the courier can contact you in case you are not home to pick up the parcel.

We Ship Worldwide Except

Israel, Cuba, Iran, Syria, North Korea and Sudan.